When a potential client experiences a water or fire loss, they are left wondering who to choose to restore their home. A big reason why SERVPRO of El Monte/Monrovia is the way to go, is because of our reconstruction work. Of course we can handle mitigation, but the reconstruction work we do is what sets us apart from others. We have our general contractor license and our owner has many years of experience as a general contractor. We usually aim to bring the property back to its original state but sometimes the tenant sees this as an opportunity to renovate their property. Our reconstruction team does a great job designing and reconstructing the clients’ properties. The final product of our work can be seen on our website or on our social media pages. Our clients also always express their appreciation and are left satisfied with our work.
What to Expect From Us
Dealing with water damage is always a stressful situation for tenants for many reasons. It might be beneficial to know what to expect when the SERVPRO team arrives at the site. There can be different ways to go about dealing with water damage but here are some examples of what to expect. The first thing that usually happens is the placement of equipment. Equipment such as air movers, dehumidifiers, and air scrubbers will be placed to facilitate the drying process. The technicians will also begin removing affected materials. This can include the removal of carpet, tile, wood floor, cabinets, drywall, etc. The team will discard the affected materials and then replace them. This is known as the reconstruction phase where the affected materials are replaced by new materials. The affected area is then brought back to its original condition.
If you have ever searched for our SERVPRO franchise online, you have probably seen the positive reviews and feedback that our clients have left us on Google, Yelp, or Facebook. Here at SERVPRO we strive to exceed our customers’ expectations. We do that by making sure that the restoration work that we do is well done. We always make sure that our clients’ homes are back to their original state or in a better state. We also make sure that our technicians have the proper training and experience so that they are knowledgeable and this allows them to communicate with the clients so they know exactly what is going on. This is especially important because the clients don’t know much about restoration work so they always appreciate our crew’s communication.
Something that our clients really like about us is how knowledgeable our crew members are. Restoring homes back to their original state after fire or water damage is no easy task. It is crucial to have the right people with the right methods doing the restoration work. That is exactly what SERVPRO has. So many of our clients have let us know how impressed they are with our crew members. They mention how great our technicians’ communication skills are and how great of a job they do with the restoration work. Our technicians go through training and courses that prepare them for jobs and leave them with extensive knowledge on restoration techniques. We are confident in our crew’s abilities and we can’t wait for you to experience our service.
Here at SERVPRO, we do our best to make sure that the jobs we take on are done properly. A big part of doing satisfactory work is using the right equipment. In water restoration work we use drying equipment such as air movers, dehumidifiers, and air filtration devices. Air movers create a high volume of air flow which helps drying by increasing the rate of evaporation. Air needs to be circulated to affected areas and air movers circulate air throughout the workplace to ensure drier air displaces more humid air. Another piece of equipment is the dehumidifier which speeds up the drying process. There are two types of dehumidifiers: refrigerant and desiccant. Refrigerant dehumidifiers are more commonly used and they cool the air below its dew point. By cooling the air it decreases the air’s ability to hold moisture and excess moisture is condensed in the dehumidifier’s coils. A desiccant dehumidifier is most efficient at low temperatures. It places air next to the desiccant material and removes moisture by direct sorption. The last piece of equipment is the air filtration device which is also known as an air scrubber. It provides additional airflow while also removing aerosolized contaminants and soils within a room. They are air moving devices with filters. These are the main pieces of equipment used for drying in water restoration jobs.
We Handle It All
We are always filled with grief when we get a call for a biohazard job. This week we were called to a veterans home after an older gentleman passed away in his home. It took about two days for his neighbors to call and report the death. We were called soon after to clean the affected areas and remove all affected materials. It took us two days to sanitize the entire home. We put in new floors, cabinets and applied fresh new paint. The area was safe and livable again. There was no foul smell and the area looked brand new. We offered to pack up picture frames and decorations for his family to pick up. We offered our condolences and made sure they were able to safely take his belongings away.
Their is a major difference when it comes to packing out a commercial space versus a residential home. The biggest difference is the contents that are in the space. When it comes to residential homes, the pack-out usually consists of a lot of furniture and small items. Whereas a commercial space will consist of a lot of desks, chairs and a lot of paperwork. Depending on the type of loss and how significant it is, will determine if things can be saved or considered a total loss. For instance, if it is a water damage that only went about a foot high things might be able to be saved. However if it is a fire loss, the smoke damages might be too much to save certain items.
Back in September, the Monrovia mountains were set ablaze after a huge wildfire occurred and damaged a large amount of land. We let the firefighters do their job when it came to this, but the problems that many Monrovians faced were smoke damages. Many homes and businesses were faced with a large amount of smoke damages that ranged from ashes and soot to a horrible smoke odor. Luckily here at SERVPRO we have the tools and the know how to help with any of these situations. We can help by getting rid of that nasty smoke odor by placing equipment and cleaning and wiping down the interior. We also recommend getting the air ducts cleaned during this process to help filter out the air for more clean air in the home or business.
After a fire loss occurs, contents in a home can sometimes have bad smoke damages to them. Here at SERVPRO, we are able to figure out what items can be saved and what items are a total loss. The items that can be saved will get wrapped up tight and taken into a storage pod. Once the fire mitigation has been completed, it is then time to clean the contents from the smoke damages. The nasty smoke will get inside of the items causing a horrible smoke odor to omit. We clean these items very thoroughly to ensure the smoke residue has been completely removed. Then we put it into an o-zone which will deodorize the items by taking away the oxygen from them. In the end we package them up and they are ready to be put back.
When it gets really cold there are a lot of things that can go wrong. It is is very important to check all areas of the home. Even areas that you don't normally go to like the attic or in the crawlspace underneath or even the roof. These are common areas where we will see damages start to incur when things start to get really cold. If the roof is not proper, weather can start to affect the interior of the home. The crawlspace is another area that can have damages that can be unforeseen. For instance, if there was a pipe that burst and now the crawlspace is filled with water. This can attract very nasty things and now can go beyond what is just seen.