Recent Water Damage Posts
Different Types of Water Damage
The team members here at SERVPRO are experts when it comes to water damage. The team sees different kinds of water damage and each water damage job is unique. There can be water that has saturated carpet and could have affected the floor below as well. If there is a subfloor then that would need to be checked for damage but if there is a concrete slab then the carpet would be the only thing damaged. There can also be water damage to walls. This can mean that drywall or wood can be affected. Water damage can also be on floors and can damage wood flooring, laminate flooring, or tile. Usually the damaged materials would need to be replaced if they could not be dried. Ceilings can also be affected similar to walls. If water damage is not taken care of, this can lead to mold.
What to Expect From Us
Dealing with water damage is always a stressful situation for tenants for many reasons. It might be beneficial to know what to expect when the SERVPRO team arrives at the site. There can be different ways to go about dealing with water damage but here are some examples of what to expect. The first thing that usually happens is the placement of equipment. Equipment such as air movers, dehumidifiers, and air scrubbers will be placed to facilitate the drying process. The technicians will also begin removing affected materials. This can include the removal of carpet, tile, wood floor, cabinets, drywall, etc. The team will discard the affected materials and then replace them. This is known as the reconstruction phase where the affected materials are replaced by new materials. The affected area is then brought back to its original condition.
Here at SERVPRO, we do our best to make sure that the jobs we take on are done properly. A big part of doing satisfactory work is using the right equipment. In water restoration work we use drying equipment such as air movers, dehumidifiers, and air filtration devices. Air movers create a high volume of air flow which helps drying by increasing the rate of evaporation. Air needs to be circulated to affected areas and air movers circulate air throughout the workplace to ensure drier air displaces more humid air. Another piece of equipment is the dehumidifier which speeds up the drying process. There are two types of dehumidifiers: refrigerant and desiccant. Refrigerant dehumidifiers are more commonly used and they cool the air below its dew point. By cooling the air it decreases the air’s ability to hold moisture and excess moisture is condensed in the dehumidifier’s coils. A desiccant dehumidifier is most efficient at low temperatures. It places air next to the desiccant material and removes moisture by direct sorption. The last piece of equipment is the air filtration device which is also known as an air scrubber. It provides additional airflow while also removing aerosolized contaminants and soils within a room. They are air moving devices with filters. These are the main pieces of equipment used for drying in water restoration jobs.
Here at SERVPRO of Monrovia, we take pride in the ability of trying to save our clients as much money as possible. To do this, we ensure that we are faster to any disaster that happens and will place equipment right away. By doing this, it allows for the affected materials after a water loss to already start drying. We call this providing emergency services or EMS for short. Sometimes we might even remove some baseboards or float the carpet and put air movers to dry underneath the carpet. This saves a lot of time and money for our clients in that if done successfully, will reduce the amount of demolition that will need to take place. This it is way it is very important for our clients to call us right away as soon as the accidents occurs.
After a fire loss occurs, contents in a home can sometimes have bad smoke damages to them. Here at SERVPRO, we are able to figure out what items can be saved and what items are a total loss. The items that can be saved will get wrapped up tight and taken into a storage pod. Once the fire mitigation has been completed, it is then time to clean the contents from the smoke damages. The nasty smoke will get inside of the items causing a horrible smoke odor to omit. We clean these items very thoroughly to ensure the smoke residue has been completely removed. Then we put it into an o-zone which will deodorize the items by taking away the oxygen from them. In the end we package them up and they are ready to be put back.
When we encounter water damages, it is important to know where the source of the water came from. Depending on the source, we will then know how to proceed with our mitigation work. The worst type is what is called category 3 water or in other terms sewage water. This is that nasty water that comes from the most nastiest places in a home. Once we encounter this type of water, we must then proceed as if everything that is affected is contaminated water. We must then remove our air movers and place what is called an air scrubber which will help filter out the air. These projects can be tricky and just like anything else, it needs to be handled carefully and swiftly. It also just so happens that we have the knowledge and expertise to handle these very nasty accidents.
We use many different types of machines to help us get the job done. For water damage and mold jobs we typically use equipment such as air movers and dehumidifiers. These are placed around the areas that were affected by water or mold. Air movers are great for drying large areas in short periods of time, in addition they use low amounts of power for such effective machines. While air movers speed up evaporation, dehumidifiers get the mold spores and mildew out of the air making the air less moister full. For jobs such as in the illustration it is important that we use the right equipment. As seen in the job the air movers and dehumidifiers normally make a great duo for water and mold jobs.
After we take out all the wet stuff, we build a great big containment. Why do we build a containment? To protect the exposed wood! We don't want more damage to occur after removing wet materials. We use special materials to cover and protect all the areas that were exposed to water. It also helps us when we proceed with the reconstruction phase. We like to work as neatly as possible and the containment makes the work space look and feel organized. It also helps keep dust out! It makes the area look neat and organized. That's exactly how we like our jobs to look. Most customers appreciate when we leave the containment up, it helps the construction phase run smoothly. Containments are effective for us to finish a job quicker.
Stages of Water
Yes, it's true! Water is categorized when it has created little to major damage. We need to categorize water in order to understand how to clean up and dispose of all affected materials. Here is a brief description of how we categorize water.
Category 1 : Sanitary Water
This is the kind of water that you can still consider drinking. Usually it is water that comes through your sinks, toilets, and showers. Although once it hits a material it could easily change to category 2. Once water touches another material it can easily be contaminated.
Category 2 : Significantly contaminated water
This is the water that you don't want to consider drinking. This water can potentially make you sick.
Category 3 : Harmful and grossly contaminated water.
This is the dangerous kind of water. Anyone dealing with category 3 water needs to be wearing protective gear. Anything that has been touched by this kind of water has to be removed and disposed of.
Categorizing water is very important to us and it should be important to you as well. Always consider the categories when you realize you have a leak or when there is any kind of flooding. You never want to be in harms way.
There are times when we ignore a small drip from a faucet because it doesn't seem like a big deal. We ignore them because they are visible and we can always close the faucet to stop the dripping. What if the dripping water is coming from under the sink? What if we don't catch it until there's a small pool in the next room? That's exactly what happened to our most recent customer. The bathroom in the guest bedroom created a pool of water in the bedroom. He didn't notice the water because he hasn't had a guest stay in the bedroom for over a year! He noticed a small stream of water heading to the hallway and followed it to the guest bedroom. Once he realized he had a water problem, he called us. We took a look under the sink in the bathroom and there it was, a small consistent dripping of water. We had to remove all the water and cut carpet and tile. We currently have air movers and a dehumidifier running until the base boards and walls dry up.
A small drip
There are times when we ignore a small drip from a faucet because it doesn't seem like a big deal. We ignore them because they are visible and we can always close the faucet to stop the dripping. What if the dripping water is coming from under the sink? What if we don't catch it until there's a small pool in the next room? That's exactly what happened to our most recent customer. The bathroom in the guest bedroom created a pool of water in the bedroom. He didn't notice the water because he hasn't had a guest stay in the bedroom for over a year! He noticed a small stream of water heading to the hallway and followed it to the guest bedroom. Once he realized he had a water problem, he called us. We took a look under the sink in the bathroom and there it was, a small consistent dripping of water. We had to remove all the water and cut carpet and tile. We had to have air movers and a dehumidifier running until the base boards and walls dry up.
Tips for water
Water damages in your home or workplace can be frustrating. The potential risk of handling the clean up yourself can be avoided by hiring SERVPRO of Monrovia. Our professional staff will respond quickly, with the right equipment to dry and help protect your property.
(These tips are for clean water situations only)
- Shut off the water source if possible, and if it can be done safely.
- Remove excess water by mopping and blottng.
- Remove and prop up wet upholstery cushions for even drying. Do not put cushion covers in washing machine.
- Place aluminum foil or wood blocks under furniture legs.
- Hang furs and leather goods separately at room temerature.
- Remove Oreintal or other colored rugs from wet capeting.
- Do not use a regular vacuum to remove water.
- Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
- Do not leave books, magazines or other colored items on wet carpeting.
Water in the air
Did you know that air holds water?! Yes, it does! Cool right! Do you know what we call water that lives in the air? Yep, that's right, Relative humidity.
Relative humidity is the amount of moisture the air is currently holding at a given temperature.
Whenever we encounter water damage we measure the relative humidity. We have to make sure that we are setting up the correct equipment to dry materials and the air it is exposed to.
Not only are we measuring the amount of moisture in walls, base boards, ceilings and flooring materials, we also measure the humidity in the air. We have a special formula for assessing the amount of equipment we will use as well as how long it will take to dry.
Water belongs in the tub not all over your floor.
Imagine coming home to a pool of water in your bathroom! What to do? First, find the source of water and shut it off! Second, call us. The pool of water all over your floor isn't meant to be an indoor water park. A mop will not help, and a handful of towels won't either. You need a fast and powerful water extractor, and we have many! Our water extractor could actually clear out a water park. That's how we know it works. Water also can't be contained in the bacthroom, it will travel. It will spill into any adjacent room. Your pool will just grow bigger. The damage that water causes is serious. You'll need our help, and we want to help. Let us be your resource when you come across an indoor water park.
Water damage is not your friend.
Water damage can start outside or inside your home.
Damage caused by water can be minimal or it could be overwhelming. We get calls at every hour of the day or night regarding water damage. It’s a shock to see your floors, ceilings, and walls affected by water spilling, leaking or flooding. There's never a quick fix when it comes to water. You can’t mop it, or pick it up, it’s a job that only professionals can do. You have to call the guys with the heavy duty equipment to come in and help. This is where we come in. We are the guys with all the appropriate tools and resources to solve your water issue. The first thing we do is pay you a visit. We take a good look at the situation and then start solving the problem. It’ll take us less than a couple of hours to get the job going.Once we have extracted water, we bring in the air movers and dehumidifiers. We monitor the amount of moisture in all affected areas and carefully place all of our equipment where it’s needed. Water damage can cause a lot of stress and worry when it happens, and we try our best to alleviate all bad feelings that arise after experiencing water damage. We’ve been doing this for a long time and we want you to know that our main priority is to solve the problem as fast and as safely as possible.
Water damage and Home Insurance
Leaks and flooding can be caused by rain or pipes
As a homeowner, it's really important to understand your insurance policy. We get a lot of calls from people who don't know whether or not their insurance companies cover damages caused by water. We never know when a disaster will happen, but it helps to be prepared and knowledgeable. Sometimes, we get heavy rain that causes leaks and flooding. It can even be a frozen pipe that suddenly bursts and creates damage. We have seen it all and there are many ways that water can damage your home. It's important to know what your insurance covers, and it's great to have that information at hand. It will actually make the process easier for you. There's a lot of reconstruction that comes with water damage, and you shouldn't worry about costs. You can reduce the amount of stress by calling your insurance company every six months to go over your policy. They will be more than happy to speak with you, it helps to have an on going relationship with your insurance carrier. We know this because we deal with insurance agents for every job. We have to make sure we do what is necessary and also what's covered. We try to minimize out of pocket expenses for you too!
SERVPRO of El Monte is a 24 Hour Emergency Water Damage Service
SERVPRO of Monrovia provides 24 hour fire and water damage restoration service in El Monte.
SERVPRO of El Monte is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We Answer the Phone Ready to Help
Call Today – 626-618-6215
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of El Monte has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
About SERVPRO of El Monte
SERVPRO of El Monte specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.