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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Great Businesses

12/9/2020 (Permalink)

We are so fortunate to have an office in Monrovia, especially in the heart of the downtown area. We get to walk to so many great cafe's and restaurants everyday. It's difficult for us to bring lunch to work because we always choose an eatery for lunch instead. We wanted to make a list of our favorite places here on Myrtle and hope that you visit them too. 

1. The Peach Cafe 

2. Myrtle Tree Cafe 

3.Grey & Cash 

4. The Diplomat 

5. Merengue Bakery & Cafe 

These are the places where we hold company meetings, celebrate birthdays or go for our everyday cup of coffee. They are all less than a 3 minute walk, which make them so convenient. The city of Monrovia is a great place for families and community. We appreciate representing SERVPRO for this neighborhood. They also have a farmers market every Friday night, with some amazing vendors. We make it a point to take a stroll after work. 

Fire Department

12/9/2020 (Permalink)

Here's a real interesting and safe tip to consider when it comes to fire damage. A Fire Marshall needs to tell you that it is safe to enter your home. The fire department will tell you what restrictions you're limited to. For example, you won't be able to use the electricity, there can be hot spots and dangerous wooden beams. This is why it's also crucial for you to call SERVPRO, you shouldn't be in a space that has been destroyed by a fire. We are trained to look out for specific dangers. We have to follow all regulations for safety and cleaning up. When it comes to fire damage, we can't just dump trash in your regular trash bins. Fire departments love to work with us for many reasons. Especially because we do follow their rules and make the restoration process very safe for everyone. 

The Tools

12/9/2020 (Permalink)

We use many different types of machines to help us get the job done. For water damage and mold jobs we typically use equipment such as air movers and dehumidifiers. These are placed around the areas that were affected by water or mold. Air movers are great for drying large areas in short periods of time, in addition they use low amounts of power for such effective machines. While air movers speed up evaporation, dehumidifiers get the mold spores and mildew out of the air making the air less moister full. For jobs such as in the illustration it is important that we use the right equipment. As seen in the job the air movers and dehumidifiers normally make a great duo for water and mold jobs.

Our Work

11/9/2020 (Permalink)

Things we enjoy about our day 

1. Getting calls 

2. Answering questions about smoke/water damage

3. Making appointments 

4. Starting a new job 

We really enjoy answering all questions regarding water or fire damages. There are endless questions about damages and you will have plenty of questions for us. We enjoy explaining our services and how we help with the process of restoring your home or business. We enjoy talking to your insurance company and helping them save as much of your home or business as possible. We actually really enjoy talking about what we do! We can't speak enough! We hope you don't hesitate to call us, we are always here to answer all your questions. That's the reason we are available 24 hours, 7 days a week. 

Containment Talk

11/3/2020 (Permalink)

After we take out all the wet stuff, we build a great big containment. Why do we build a containment? To protect the exposed wood! We don't want more damage to occur after removing wet materials. We use special materials to cover and protect all the areas that were exposed to water. It also helps us when we proceed with the reconstruction phase. We like to work as neatly as possible and the containment makes the work space look and feel organized. It also helps keep dust out! It makes the area look neat and organized. That's exactly how we like our jobs to look. Most customers appreciate when we leave the containment up, it helps the construction phase run smoothly. Containments are effective for us to finish a job quicker. 

The Answer

10/27/2020 (Permalink)

There are numerous billboards and commercials that do a great job at marketing restoration companies. We see them all the time. One of the great things about SERVPRO is that we don't need gimmicks. Our work speaks for itself. You can't hire a marketing team to prove why our customer service is the best. There is no billboard or commercial that can prove how efficient we are. Nothing on paper or TV will give you the peace of mind you get when we arrive. We really take pride in our customer service. We make it an obligation to take care of all our customer's concerns. We are the only ones who make customer service a priority. When we get a call about damage, we make sure that the customer is out of harms way. Houses and buildings can be easily fixed, but people need patience and time. 

A Simple Gesture

10/27/2020 (Permalink)

We like to say thank you to our customers as often as we can. It's a simple and polite gesture. It's very important for us to acknowledge our customers even after we have completed a job. We like to send out thank you cards and remind them that they gave us an opportunity to serve them. We also make it a point to reach out to them a few weeks after we finish our job and make sure they're not having any more issues. Our customers need to know that we are a great support team. We want our customers to know that we value them. A simple thank you card makes all the difference. Which is why we love sending them to our clients.

Stages of Water

8/28/2020 (Permalink)

Yes, it's true! Water is categorized when it has created little to major damage. We need to categorize water in order to understand how to clean up and dispose of all affected materials. Here is a brief description of how we categorize water. 

Category 1 : Sanitary Water 

This is the kind of water that you can still consider drinking. Usually it is water that comes through your sinks, toilets, and showers. Although once it hits a material it could easily change to category 2. Once water touches another material it can easily be contaminated. 

Category 2 : Significantly contaminated water

This is the water that you don't want to consider drinking. This water can potentially make you sick.  

Category 3 : Harmful and grossly contaminated water. 

This is the dangerous kind of water. Anyone dealing with category 3 water needs to be wearing protective gear. Anything that has been touched by this kind of water has to be removed and disposed of. 

Categorizing water is very important to us and it should be important to you as well. Always consider the categories when you realize you have a leak or when there is any kind of flooding. You never want to be in harms way. 

Price?

6/3/2020 (Permalink)

One of the most common questions asked to us when we arrive to a disaster site is, "Okay I understand there is a problem here, but how much will it be?" Unfortunately, due to the nature of water and mold, doing the work is inevitable. As a franchise with a very great reputation, we want to make sure that both sides are treated fairly.

Xactimate is the estimating software that SERVPRO and our insurance partners use. It is the most trusted software in the industry. We calculate the cost of the project by sketching the area on site, and then inputting very detailed line items and descriptions of the charges. We do not select the price. It is an industry standard which ensures fairness to our clients. 

Prevent Mold

5/27/2020 (Permalink)

Get Ahead of the Game

  1. If deciding to paint your home, add mold inhibitors to your paint.
  2. When cleaning areas inside your home that see the most moisture such as your kitchen and bathrooms, always clean with a mold-killing product.
  3. Carpet often helps trap moisture underneath and can be the perfect environment for mold growth if in an area that is always moist, such as a basement or sunroom.
  4. The area surrounding your home should always be sloping away from the house to prevent any pooling or water flow underneath your house.

Light Maintenance

  1. Make sure drip pans underneath appliances such as an air conditioning unit, dishwasher or refrigerator are not overflowing or spilling onto the floor.
  2. Check your indoor plants to see if water is gathering and possibly leaking onto the floor as well.
  3. A visual inspection under your sinks and toilets can also help to identify if there is a broken seal or a pipe that may be leaking.

Clean Up!

  1. Whenever there is a spill, water leak, overflowing sink or tub be sure to always clean it up immediately.
  2. Always remove or replace any carpet that is not able to properly dry, this will help prevent any mold growth that may occur due to saturation.
  3. Any piping that remains cold often creates condensation, this can easily be fixed by insulating those pipes.
  4. Have you noticed moisture or water seeping through your windows after a heavy rain? If so it may be time to inspect those windows and make sure there are no gaps and that a weather proof sealant or strip is properly installed.

Turn Up the Air Flow and Increase the Ventilation

  1. Whenever it’s nice out, be sure to open those windows and doors to easily help ventilate and move air around your home.
  2. Same thing goes for when you are showering, cooking, running the dishwasher or let’s say cleaning your laundry; make sure you have those windows open to bring air flow into those rooms. An even better idea is to use an exhaust fan while you are cleaning in your kitchen or cleaning up in your bathroom.

Nasty Mold

5/27/2020 (Permalink)

Mold will grow in places with a lot of moisture and can grow as quickly as 48 hours! Mold can cause many different types of disruptions in everyday life. It can show up in place you can not see with the naked eye. In a lot of instances, testing must be done to locate the true source of the mold. Once the source has been found, we can then isolate the mold and do the remediation side of things. 

Luckily, we at SERVPRO are here to help. We understand that water damage requires immediate attention in order to prevent mold altogether. The sooner we are called after a leak, spill, flood, etc. the less likely you are to develop mold. Nobody wants that damage, gross smelling, expensive problem!

Bathroom Leak

5/27/2020 (Permalink)

There are times when we ignore a small drip from a faucet because it doesn't seem like a big deal. We ignore them because they are visible and we can always close the faucet to stop the dripping. What if the dripping water is coming from under the sink? What if we don't catch it until there's a small pool in the next room? That's exactly what happened to our most recent customer. The bathroom in the guest bedroom created a pool of water in the bedroom. He didn't notice the water because he hasn't had a guest stay in the bedroom for over a year! He noticed a small stream of water heading to the hallway and followed it to the guest bedroom. Once he realized he had a water problem, he called us. We took a look under the sink in the bathroom and there it was, a small consistent dripping of water. We had to remove all the water and cut carpet and tile. We currently have air movers and a dehumidifier running until the base boards and walls dry up. 

Snow Melt

5/27/2020 (Permalink)

In March of 2019, Nebraska was hit with heavy rains and rapid snow melt causing a major flood. With no hesitation, we packed up our equipment and drove off to help. It took us about 30 hours to get there. We only made one stop along the way. There was a sense of urgency for us to get there. It only takes 24 to 48 hours for mold to grow. Our main job was to remove all the damaged areas and begin the drying process. It takes about 3 days or more for our heavy duty air movers and dehumidifiers to dry the wall framing and flooring. Once all the moisture is out, repairs can begin. It's important to take out all water damaged materials as soon as they are affected. Any moisture left in the walls can lead to mold. We were in Nebraska for about 4 weeks, there were homes we couldn't even get to because the roads were so flooded. We had to come home because we couldn't wait for the water to clear. 

On the Go

5/27/2020 (Permalink)

The SERVPRO Team is well known for our emergency response services. When a disaster occurs many SERVPRO branches come in to help with the damage caused to properties in its area. We’ve been all over the country, to OVER 20 STATES. We’ve even been as far as up to Maine, and considering we are in sunny California that was quite a ways for us to travel. Since we do many different types of work we’ve responded to varied occurrences all over America. SERVPRO has been in areas below freezing, hot humid weather, and after big wildfires. For the Malibu fires that had happened in 2018 we had removed fire debris, taken care of fire caused damage and cleaned homes of smoke damage. In New York we had worked on buildings that were in water as deep as seven feet. With other SERVPRO's along side with us we spent about 2 months in the area till our services were finished. About 4 times a year we head out on storm. and even as many times as 6 times. We start our trek to the affected location as soon as its safe to respond.

Restoring Commercial

5/27/2020 (Permalink)

Flooding and water damage events at Los Angeles County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Small and Big Commercial

5/27/2020 (Permalink)

Serious damage caused to your home such as fire or flooding doesn't have to be caused by a natural occurrence for Team SERVPRO to respond. It could've been a simple leaky pipe left unattended to or a drying machine caught fire. Team SERVPRO responds to many scenarios such as post mortem clean up, frozen over pipes, and even air duct cleaning. Those are just some of the many jobs that we have undertaken that we might not be very well known for. With our emergency services we are always quick to the job. Though we do emergency responses you can call SERVPRO for other jobs such as pack out, cleaning maintenance, content removal and other work that does not require repair work to be done. Ones situation does not have to consist of damage to your property to be able to contact your local SERVPRO.

Kitchen Fire

5/27/2020 (Permalink)

A small fire can create a lot of damage. We've been doing some major construction on a house that was damaged by a fire that was created by a candle. It's so important to blow out any candles even when you're leaving a room. No fire should be left unattended. The home owner was not home when her home suddenly went up in flames. A neighbor noticed smoke coming out of her dinning room window and immediately called the fire department. The home owner came home after work and realized that she left a candle on before leaving that morning. She was so lucky that the neighbor saw smoke when he did, the fire only affected the kitchen and dinning area. The rest of the house only had smoke stains. We had to remove all the furniture from the house and it was sad to see the loss of so many nice things. Her refrigerator and stove were melted, the dinning table was black with fire damage. We removed all the walls and now the house is ready for a brand new look. The homeowner is still in shock but is ready to start the designing process. She guaranteed us that she will never light another candle again! 

Fire Damaged Trained

5/27/2020 (Permalink)

Fire damage requires experienced technicians who can clean and clear away all traces of smoke and damage caused by a fire. That's why we send all of our technicians to IICRC training. We expect the best from our team. There is no easy fix to remove smoke stains and odors caused by fire. SERVPRO has created some really special cleaning agents that actually remove all traces of smoke damage. There are many reasons why we're the best in the industry. We create our own unique products to complete all our jobs. We wouldn't trust any other product to complete the cleaning process. If only we could take a picture of the before and after SMELL of fire damage!  You have to smell it to believe it! 

A small drip

5/14/2020 (Permalink)

There are times when we ignore a small drip from a faucet because it doesn't seem like a big deal. We ignore them because they are visible and we can always close the faucet to stop the dripping. What if the dripping water is coming from under the sink? What if we don't catch it until there's a small pool in the next room? That's exactly what happened to our most recent customer. The bathroom in the guest bedroom created a pool of water in the bedroom. He didn't notice the water because he hasn't had a guest stay in the bedroom for over a year! He noticed a small stream of water heading to the hallway and followed it to the guest bedroom. Once he realized he had a water problem, he called us. We took a look under the sink in the bathroom and there it was, a small consistent dripping of water. We had to remove all the water and cut carpet and tile. We had to have air movers and a dehumidifier running until the base boards and walls dry up. 

Tips for water

5/13/2020 (Permalink)

Water damages in your home or workplace can be frustrating. The potential risk of handling the clean up yourself can be avoided by hiring SERVPRO of Monrovia. Our professional staff will respond quickly, with the right equipment to dry and help protect your property.

 (These tips are for clean water situations only)

  • Shut off the water source if possible, and if it can be done safely. 
  • Remove excess water by mopping and blottng.
  • Remove and prop up wet upholstery cushions for even drying. Do not put cushion covers in washing machine.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temerature.
  • Remove Oreintal or other colored rugs from wet capeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting. 

It's December and it will snow!

12/18/2019 (Permalink)

December 21st is the beginning of winter and that means the weather changes too. We will see a lot of rain and a decrease in temperature. No more days at the beach, no more sun bathing and no more summer clothing. We will welcome December with coats, jackets, and hats. It is also going to be a season of frozen pipes and heavy snow fall. We were in Chicago twice last year due to leaks after pipes were frozen and burst. We worked in very cold conditions. We had to wear layers of clothing and even changed our socks multiple times a day. We are prepared to handle any disaster and winter is the season of frozen disasters. We might not get snow in sunny California but that doesn't mean we won''t be driving out to save the east coast! 

It's going to get real wet!

12/18/2019 (Permalink)

There's a storm brewing in Oregon and it might be the most rain they have ever seen. When there is significant rain in areas with lakes it means major flooding for residents. The rise of water in lakes creates disasters for homes nearby. The Columbia river runs along the border of Oregon and Washington. The residents there will expect flooding and freezing rains. The winds will be expected to be at 40 to 50 mph as well. This is a formula for a storm and we will be on watch. We are not too far from Oregon and Washington, and we will be on call in case our services are needed. Our trailer is built tough enough to drive through stormy weather and that includes our crew too. 

Time for giving.

12/17/2019 (Permalink)

This is the season of giving and we are participating all the way. This year we have attended many holiday mixers for the community. We have been meeting great people who serve the community of EL Monte. The rec center got a whole new updated look. They had a lot of construction going on and made the place look great in time for the holiday party. We let them know that they can count on us for any of their repair and cleaning needs. We like to contribute to our community and the rec center is the heart of EL Monte. We gave them some great pointers for keeping the rec center leak free, we even asked if we could check out the roof! Just to make sure they don't have any issues with leaks. 

Lake Arrowhead shivers

12/17/2019 (Permalink)

We are just in the beginning phases of a fire job in the beautiful area of Lake Arrowhead. This fire started with an electrical wire behind the walls and the fire had been burning for more than 45 minutes. The home owners tried to put the fire out on their own but did not succeed. They eventually called the fire department and had them come put the fire out. It just recently began to snow and rain causing even more damage to the property. We have a really big job in front of us and we are stepping up to the challenge. We have been driving some really big trucks up and down the mountain to dispose of all the damaged materials. We've been trying to enjoy the scenery up there too. It really is a beautiful place. 

Prepare for everything

12/16/2019 (Permalink)

When it comes to storm damage you never know what to expect. How can you prepare for everything when you don't know what to prepare for. We are approaching a new year and we'll experience a lot of new things. The weather seems to change every year too. Have you noticed any changes in the weather lately? This year we did a lot more roof tarps than last year alone. We experienced heavier rain fall in a short span. There were less wild fires this year than last and less homes were affected. It's really important to know what kind of damage your area is exposed to. Here in southern California we are affected by rain, fires and earthquakes. We will experience flooding, leaks, smoke damage and damage from trees. 

Candles for prayer

12/16/2019 (Permalink)

We just got a call about fire damage in a home. An elderly couple lit a candle while reading the bible and left it unattended for a long period of time. The candle fell over and burnt the table it was placed on. The home owners were not home when the candle fell over. They were so surprised and lucky that nothing else was burnt. The house did have a terrible lingering smell and they were having a hard time breathing. They rent the house they live and do not have renters insurance. The home owners also don't have home insurance on the property. We were able to create a payment plan and will go forward with cleaning of the contents inside the home. 

Back bending water damage

12/16/2019 (Permalink)

We just completed a job for a chiropractor's office and it was fun to see all the skeletons hanging around. We were able to learn a lot about our postures and our bodies just by being there for three days. It was really an educational job. We were able to talk to the doctors there and they gave us great pointers for bending over and lifting heavy items. We will apply all things they taught us on the next job. We don't want our own skeletons to get hurt. Besides the skeletons in the offices, we were able to extract the water that damaged their floors. We removed the vinyl flooring in one office space and were able to clean and sanitize the carpet. 

The office

12/12/2019 (Permalink)

Commercial water damage is slightly different than residential water damage. This is because there are about 20 or more people in a single floor and it takes a lot of planning to move people around. We had a big job not too long ago and we had to find extra space for the accountants to work in. We had to organize desks in the marketing department for the accountants. Due to the amount of water damage, we couldn't wait for after hours to start our work. We had to act quick and there was no other option but to work during normal business hours. We really had to think creatively and efficiently in order to please every one. Marketing and accounting actually had a good time together. 

Lily of the valley

12/12/2019 (Permalink)

We were called to restore a floral shop after it experienced fire damage. The shop had bunches of dried flowers hanging from the ceiling and they caught fire. The ceiling was charred and the owners were devastated. They had those bunches of dried flowers hanging since they opened the shop 10 years ago. This was the first time anything like this ever happened to them. In 10 years they never had any kind of disaster. Their insurance company agent was even astonished. We were able to restore the shop and get it back to it's beautiful state. The owners will not be hanging up dried flowers ever again. They promised to keep all flowers in jars of water. They thanked us with a delightful smelling bouquet made entirely of Lily of the valley. 

Roof tarps

12/12/2019 (Permalink)

Any rain is heavy rain here in sunny California. We experienced a lot of rain fall during Thanksgiving week. Rainfall will let people know when it's time to get a new roof. There will be an abundance of leaks and floods caused by word down roof tops. We can count on two hands the amount of roof tarps we had to put up that week. A storm doesn't have to be devastating, but it will tell you a lot about your home. That was also the week that we had to buy extra equipment, we didn't know that we would need so much plastic. We put in a large order of materials in anticipation of January. The rainy season has arrived and we believe we'll be on roofs more than ever. 

Water in the air

12/10/2019 (Permalink)

Did you know that air holds water?! Yes, it does! Cool right! Do you know what we call water that lives in the air? Yep, that's right, Relative humidity. 

Relative humidity is the amount of moisture the air is currently holding at a given temperature. 

Whenever we encounter water damage we measure the relative humidity. We have to make sure that we are setting up the correct equipment to dry materials and the air it is exposed to. 

Not only are we measuring the amount of moisture in walls, base boards, ceilings and flooring materials, we also measure the humidity in the air. We have a special formula for assessing the amount of equipment we will use as well as how long it will take to dry. 

The business of water restoration

12/9/2019 (Permalink)

There's a really big building right on the corner of our street. We pass it everyday while heading to and from work. Little did we know that we would be called in to handle water damage. The building experienced water damage caused by a bathroom toilet. It overflowed and flooded the entire second floor We could have easily walked there but we decided to take our vehicles, plus we needed a lot of equipment. We extracted the water and removed all the affected carpet. We found some vinyl under the carpet and decided to have it tested for asbestos. The test came back negative and proceeded to remove the extra flooring. The building got brand new carpet and a better working toilet for the bathroom. We wave to the building every time we pass by! What an accomplishment! 

The colors of fire

12/9/2019 (Permalink)

We are always heart broken when we get calls about fire damage. We know how heart breaking fire damage can be. The color of fire damage is black. The color black is associated with death and aggression. That's exactly what fire damage is like. Fire kills everything it touches with aggression. Just like fire, smoke damage leaves a black film around everything it touches. People usually assume that fires are red, orange and yellow, but in reality the only color you see is black. We use very special sponges to wipe away the color of smoke. These special sponges even reduce the smell of smoke. They are small but very powerful. They almost act like erasers. The small sponges remove all the smoke damage from walls, doors, windows and even portraits. 

Estimates, Insurance, Adjusters, OH MY!

11/11/2019 (Permalink)

We are masters at writing out estimates. We want you to know that! We use the best software that is used by every professional out there. We could never mislead you because we hold to the California standard in billing. We talk to so many insurance providers and adjusters that it's easy for us to get through any job without complications. We actually really like speaking with adjusters, they are on your side too. We create this awesome team and it makes our job so much easier. You'll never have to worry about hidden cost. You know where every dollar of your insurance claim is going. We are so transparent and that is why insurance companies love to work with us! We have so much experience working with insurance companies. You can call us anytime to discuss your estimate. 

Water belongs in the tub not all over your floor.

11/4/2019 (Permalink)

Imagine coming home to a pool of water in your bathroom! What to do? First, find the source of water and shut it off! Second, call us. The pool of water all over your floor isn't meant to be an indoor water park. A mop will not help, and a handful of towels won't either. You need a fast and powerful water extractor, and we have many! Our water extractor could actually clear out a water park. That's how we know it works. Water also can't be contained in the bacthroom, it will travel. It will spill into any adjacent room. Your pool will just grow bigger. The damage that water causes is serious. You'll need our help, and we want to help. Let us be your resource when you come across an indoor water park. 

Positive feedback gives us wings.

10/30/2019 (Permalink)

We really like servicing the community of El Monte. We are always happy to meet the people who live in this great city. Not only do we get to meet our neighbors but they get to meet us too. It's especially cool when we see each other around town. Just recently we ran into a client a year after we removed the mold from her kitchen. She recognized us right away and we remembered that she had the cutest dog! If only we had a company dog we could take with us everywhere!  We spoke for a while and she was still very thankful for our services. We felt so good afterwards. This is what keeps us going. We enjoy getting to know our clients. They give us wings. 

Call us 24/7

10/25/2019 (Permalink)

There's a reason why we operate 24 hours a day, 7 days a week. It's so we never miss a call! We want to answer your questions. We want to be a reliable source of information for you. We pride ourselves in knowing all there is to know about water and fire damage. You can never plan any kind of damage, that is the only good thing. Which is why we will literally take a call at 3 am just to give you information! We also know how stressful any kind of damage can cause, so we want you to know that we will be very patient when answering your questions. We are here to help, and that's why we want you to call us! 

Water damage is not your friend.

8/29/2019 (Permalink)

water on wood floor Water damage can start outside or inside your home.

Damage caused by water can be minimal or it could be overwhelming. We get calls at every hour of the day or night regarding water damage. It’s a shock to see your floors, ceilings, and walls affected by water spilling, leaking or flooding. There's never a quick fix when it comes to water. You can’t mop it, or pick it up, it’s a job that only professionals can do. You have to call the guys with the heavy duty equipment to come in and help. This is where we come in. We are the guys with all the appropriate tools and resources to solve your water issue. The first thing we do is pay you a visit. We take a good look at the situation and then start solving the problem. It’ll take us less than a couple of hours to get the job going.Once we have extracted water, we bring in the air movers and dehumidifiers. We monitor the amount of moisture in all affected areas and carefully place all of our equipment where it’s needed. Water damage can cause a lot of stress and worry when it happens, and we try our best to alleviate all bad feelings that arise after experiencing water damage. We’ve been doing this for a long time and we want you to know that our main priority is to solve the problem as fast and as safely as possible.  

Let's say it together : REMEDIATION

8/29/2019 (Permalink)

signs of mold You'll know if you have mold if you suffer from any of these symptoms

What does remediation even mean? Here is the definition given online : 

Re·me·di·a·tion

Noun

the action of remedying something, in particular of reversing or stopping environmental damage.

The key words there are REVERSING or STOPPING environmental damage. When we get a call about mold we know that we have to stop any more mold from producing. We are not there to only cut out pieces of mold but to solve the problem from ever happening again. The thing about mold is that you never see the whole picture. Specks of mold on the surface could mean an ocean of mold under a surface. Our job is to get everything above and under any surface. We don’t just clean up mold, we stop it from growing and reverse the environmental effects it has caused. 

What's that smell?

8/1/2019 (Permalink)

Is there a foul smell surrounding your home? If there is, don't wait to long to call your local SERVPRO. There is a mystery behind any smell, and you don't want to be surprised by the amount of sewage caused by a broken pipe. We responded to a call not too long ago and we were able to smell the sewage from across the way. We took one look under a house and saw a lake worth of sewage just sitting there. The home owners didn't know where the smell was coming from, to their surprise it was right underneath them! Luckily they called us, we were able to remove it immediately. Now the plumbers can get in there and replace the broken pipe. 

Convention in Sacramento!

7/11/2019 (Permalink)

A picture of Sacramento during sunset. Beautiful Sacramento

We just had a great week in Sacramento. SERVPRO had its annual convention and we were there to attend all the workshops. It was a week of endless information. Just when we thought we knew it all! We are bringing back all the helpful information that was given to us about creating a great team to managing our website. The best part of convention was meeting all the franchise owners across the country. We made new friends and saw old friends throughout the week. We can't wait for next year's convention! It will be held in Boston! Isn't that exciting. We are packing our bags already... just kidding. We wouldn't know what to pack, the weather in the east coast requires hats and scarfs. We'll need to do some shopping first. 

Everyday is a new day

6/17/2019 (Permalink)

There's no way we can treat every job the same. Every experience we have is unique to the person and house we visit. We are lucky to have reliable technicians and equipment to take on all sorts of jobs because everyday brings in something new. Sometimes we have local jobs, and other days we are traveling across town. We load up our trucks with equipment and cleaning materials, and when we don't have enough of one thing we find local vendors to help us out. We will even rent trucks that are double the size of our trucks to help move equipment from job to job. There are times when we only need a limited amount of materials and there are times when we need multiples of every thing we carry in our warehouse. Sometimes our jobs last 3 days and sometimes they can last up to 3 months. We never know who's calling, and we don't know what kind of job is waiting for us. That's the great thing about SERVPRO of El Monte, every day feels like a new day. We see every job with fresh eyes. 

Chamber of Commerce

6/5/2019 (Permalink)

Eggplant pizza at Grano's Italian Restaurant

We joined the city of Duarte's chamber of commerce last year! We have been lucky to have them promote our services on their website and monthly newsletter. The chamber of commerce likes to highlight the local businesses in Duarte and they do so by inviting everyone to lunch. This week they highlighted the grand opening of Grano's Italian Restaurant & Wine bar. We decided to join the warm welcome and went to have lunch there too! We ordered the eggplant pizza and it was so delicious. We also met the chef and congratulated him on the grand opening. The family who opened up the restaurant come from Napoli in Italy, which is why the pizza tasted extra special! We hope you get to try the new restaurant in Duarte, it is delicious. 

What to expect when you call SERVPRO of El Monte

6/3/2019 (Permalink)

When you decide to call SERVPRO of El Monte you will reach our front desk first. You'll tell us the situation you are in and we will ask a few more follow up questions. First, we want to make sure you're safe, second we want to know when we can come out to see the damage. When we come out, we are already prepared with measuring tape, moisture readers and a camera. We will take a tour around the area that has damage and look at all the surrounding rooms. Sometimes water leaks in more than one concentrated area and can easily affect non visible places. Mold can start to grow very quickly and not all materials withstand water moisture. We will give you details of what we assess and an approximate cost. After our visit we will begin creating an estimate for you. Within a day you will know the source of damage and the cost. 

Furniture needs cleaning after any kind of damage.

6/3/2019 (Permalink)

Brown upright wooden piano in the living room. We clean and tune piano's.

Cleaning furniture is part of our job. When there's damage from water or a fire, your furniture is also affected. Our last job involved cleaning and tuning a piano. This home was affected by water and mold, and the owner didn't want to take a chance leaving his piano in the house. We had to hire a local team of professional piano movers to come in and store the piano while we reconstructed the home. After we completed the work, we had the piano moved back to the house and just to make sure we did everything right, we called another company to clean and tune it. The homeowner was so please by the extra attention we gave to his prized piano. He said he would use our services again. 

Mold remediation and what to expect.

5/15/2019 (Permalink)

Mold can grow on carpet and spread to walls.

California has the best weather! It is always sunny and you can go to the beach any time of the year. Yet, on occasion we will get heavy rain.Most of us don’t know what to do when it rains here. We are not used to driving in the rain, walking in the rain, and we don’t know that rain can cause water damage. For example, we went to a house that was concerned about a leak coming from the ceiling. The leak was in a closet and they didn’t realize how wet the carpet was. They noticed how bad it smelled and thought the carpet needed cleaning. When we arrived we noticed some mold on the wall. We told the homeowners that the mold would need to be removed and the carpet would have to be replaced as well. We had to explain the process because the home owners never had any kind of water damage before. To repair the problem we would have to isolate the contaminated area first, remove all the contents in the closet, use dehumidifiers to suppress the dust, remove the carpet and drywall affected, and finally get the area tested. The home owners decided to get a second opinion from a different company. They called us back and had us start on the mold remediation the following day. They thanked us for being patient and understanding. Who knew that rain could cause mold? We did!

We are the BEST

5/15/2019 (Permalink)

There are many companies out there that provide water and fire restoration. There are so many options to choose from. It can be a bit confusing to choose the right company for you. We can tell you in just a few words why you’ll be making the right choice when you call us. We have a great support system! Our franchise is backed up by hundreds of other franchises. There’s a SERVPRO in just about every city. That’s why we are always so confident when we show up. We are not alone in any project. The SERVPRO family extends all along the country. No matter where we go, what disasters happen, you can always count on us to be there. We are always rated with 5 stars because of our eagerness to help. The other great thing about us is that we are also open 24 hours a day / 7 days a week. We are not a regular 9 to 5 business. We actually answer the phone at any hour of the day. We will show up at any hour of the day and we will start the job at any hour too! We could give you hundreds of reasons why you should choose SERVPRO of El Monte but we will give you only one. There’s no one better!

New Crew at SERVPRO of El Monte

5/13/2019 (Permalink)

We have been through some major changes here at SERVPRO of El Monte! We are happy to welcome our new production manager and our new marketing manager. We are driven by production and success out on the field, and because of that we wanted to add two more people to help. Our marketing manager is determined to build new relationships with the community of El Monte. We want our name to be the first thing people say whenever there's water or fire damage. Our marketing manager will be responsible for all of our social media content, and that's exciting because we are so new to the world of social media. We hope you'll keep following us on this great journey. We are also excited about our new production manager, he will help the team stay on track with all the steps required to execute a job. Production and marketing are two important roles in working as a team. Our team has grown just a bit bigger and we couldn't be happier!

Water damage and Home Insurance

5/13/2019 (Permalink)

Leaks and flooding can be caused by rain or pipes

As a homeowner, it's really important to understand your insurance policy. We get a lot of calls from people who don't know whether or not their insurance companies cover damages caused by water. We never know when a disaster will happen, but it helps to be prepared and knowledgeable. Sometimes, we get heavy rain that causes leaks and flooding. It can even be a frozen pipe that suddenly bursts and creates damage. We have seen it all and there are many ways that water can damage your home. It's important to know what your insurance covers, and it's great to have that information at hand. It will actually make the process easier for you. There's a lot of reconstruction that comes with water damage, and you shouldn't worry about costs. You can reduce the amount of stress by calling your insurance company every six months to go over your policy. They will be more than happy to speak with you, it helps to have an on going relationship with your insurance carrier. We know this because we deal with insurance agents for every job. We have to make sure we do what is necessary and also what's covered. We try to minimize out of pocket expenses for you too! 

Lead in the Home

6/5/2018 (Permalink)

The United States Environmental Protection Agency says that if your home was built before 1978, there is a good chance it has lead-based paint. In 1978, the federal government banned consumer uses of lead-containing paint, but some states banned it even earlier. Lead from paint, including lead-contaminated dust, is one of the most common causes of lead poisoning.

Below are some helpful facts to keep you knowledgeable about paint in your home. 

  • Lead paint is still present in millions of homes, sometimes under layers of newer paint. If the paint is in good shape, the lead paint is usually not a problem. Deteriorating lead-based paint (peeling, chipping, chalking, cracking, damaged, or damp) is a hazard and needs immediate attention.
  • It may also be a hazard when found on surfaces that children can chew or that get a lot of wear-and-tear, such as:
    • Windows and window sills;
    • Doors and door frames; and
    • Stairs, railings, banisters, and porches.
  • Be sure to keep all paint in excellent shape and clean up dust frequently.
  • Lead in household dust results from indoor sources such as deteriorating lead-based paint.
  • Lead dust can also be tracked into the home from soil outside that is contaminated by deteriorated exterior lead-based paint and other lead sources, such as industrial pollution and past use of leaded gasoline.
  • Renovation, repair or painting activities can create toxic lead dust when painted surfaces are disturbed or demolished
  • Pipes and solder - Lead is used in some water service lines and household plumbing materials. Lead can leach, or enter the water, as water flows through the plumbing. Lead pipes and lead solder were commonly used until 1986.

Essential Homeowner Tips

5/4/2018 (Permalink)

Examining Roof Shingles

Inspect your roofing to see if any shingles were damaged or lost during the winter. A leak in your roof can often times go unnoticed before the water coming through has severely damaged your home's structure and possibly your belongings. A wet spot on the ceiling or dripping water from above sometimes indicates that there might be a leak in your roof. One way to deal with this situation is a service we provide called Roof Tarping and can temporarily be installed over the damaged area of the roof to prevent any further damage to your home while major repairs are being planned and executed.

Checking your Gutters

While you're up there, it is a great idea to inspect your gutters. Out of sight and out of mind, is not always a good thing especially when it comes to gutters. Be sure to inspect all your gutters and drainage systems to make sure they are properly directing water away from your home. This happens to be one of the most common causes for water damage around the home, mainly because people never inspect their home’s drainage systems. Preventative measures can save you hundreds if not thousands of dollars in home repairs. It is important to recognize a drainage problem and address it as soon as possible because it can lead water into the basement or crawl space.

SERVPRO of El Monte

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • We have advanced inspection and extraction equipment

Have Questions? Call Us Today – We’re Here To Help - (626) 618-6215

Taking Care of Your El Monte Home

5/4/2018 (Permalink)

Using Compacted Soil Around Your Home

Lower areas in your yard or next to your home’s foundation should be filled with compacted soil. During the rainy seasons, water can cause yard flooding, which in turn can lead to foundation flooding and damage. Signs to look for such as pooling water or run off going into your crawl spaces are often signs your yard needs some additional attention to help prevent from flooding and damage to your property.

Inspecting the Concrete

Inspect the concrete slabs around your home for signs of movement or cracks. Every exterior slab, except for pool decks, should drain away from your home’s foundation. It is a good idea to fill any cracks with a concrete crack filler or silicone caulk. Also when the weather permits, like most days here in Southern California, power washing and then sealing your concrete is a great way to prevent any damage due to water.

Have Questions? Call Us 24/7 – (626) 618-6215

Residential Services

Whether your El Monte home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your El Monte commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Prevent Mold Growth in your El Monte Home

5/4/2018 (Permalink)

Get Ahead of the Game

  1. If deciding to paint your home, add mold inhibitors to your paint.
  2. When cleaning areas inside your home that see the most moisture such as your kitchen and bathrooms, always clean with a mold-killing product.
  3. Carpet often helps trap moisture underneath and can be the perfect environment for mold growth if in an area that is always moist, such as a basement or sunroom.
  4. The area surrounding your home should always be sloping away from the house to prevent any pooling or water flow underneath your house.

Light Maintenance

  1. Make sure drip pans underneath appliances such as an air conditioning unit, dishwasher or refrigerator are not overflowing or spilling onto the floor.
  2. Check your indoor plants to see if water is gathering and possibly leaking onto the floor as well.
  3. A visual inspection under your sinks and toilets can also help to identify if there is a broken seal or a pipe that may be leaking.

Clean Up!

  1. Whenever there is a spill, water leak, overflowing sink or tub be sure to always clean it up immediately.
  2. Always remove or replace any carpet that is not able to properly dry, this will help prevent any mold growth that may occur due to saturation.
  3. Any piping that remains cold often creates condensation, this can easily be fixed by insulating those pipes.
  4. Have you noticed moisture or water seeping through your windows after a heavy rain? If so it may be time to inspect those windows and make sure there are no gaps and that a weather proof sealant or strip is properly installed.

Turn Up the Air Flow and Increase the Ventilation

  1. Whenever it’s nice out, be sure to open those windows and doors to easily help ventilate and move air around your home.
  2. Same thing goes for when you are showering, cooking, running the dishwasher or let’s say cleaning your laundry; make sure you have those windows open to bring air flow into those rooms. An even better idea is to use an exhaust fan while you are cleaning in your kitchen or cleaning up in your bathroom.

Storm Damage Facts

5/4/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in

Storm facts from the United States Environmental Protection Agency:

California’s most destructive wildfire in history. Puerto Rico’s devastating hurricane. Oklahoma’s terrifying tornadoes. According to the National Oceanic & Atmospheric Administration (NOAA), in 2017 the U.S. experienced 16 weather disasters each with losses totaling $306 billion, a new U.S. record shattering the previous 2005 record of $215 billion.

Based on the EPA’s information the cumulative damage of these 16 events in 2017 is $306.2 billion shattering the previous U.S. annual record cost of $214.8 billion (CPI-adjusted) in 2005 due to the impacts of Hurricanes Dennis, Katrina, Rita and Wilma

The United States Environmental Protection Agency states that mold growth may be a problem after flooding. Excess moisture in the home is cause for concern about indoor air quality primarily because it provides breeding conditions for pests, molds and other microorganisms.

During a flood cleanup, the indoor air quality in your home or office may appear to be the least of your problems. However, failure to remove contaminated materials and to reduce moisture and humidity can present serious long-term health risks. 

If you are repairing your home or building after flood or hurricane, to prevent mold growth you should be sure your foundation is dry before you replace the flooring.

Do not paint or caulk moldy surfaces. Clean up the mold and dry the surfaces before painting. Paint applied over moldy surfaces is likely to peel.

If you find mold in your home always be sure to avoid breathing in mold or mold spores by wearing protective gear such as masks, gloves, and goggles when cleaning it yourself.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Los Angeles, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (626) 618-6215

What is Asbestos?

4/26/2018 (Permalink)

What is Asbestos?

The United States Environmental Protection Agency states that Asbestos is a mineral that is mined from the earth. It has natural properties that make it an excellent and inexpensive fire retardant. As such, it was added to many building products to make them perform better with peak use between the 1940s through the 1970s. Common building materials that contain asbestos include but are not limited to:

  • Vermiculite insulation
  • 9”x9” floor tiles
  • Acoustic ceiling tiles
  • White tape on heating ducts
  • Insulation on boiler pipes and boilers
  • Old asbestos cement siding
  • Popcorn ceiling texture
  • Glues used under flooring

Why is Asbestos Bad?

Asbestos is bad for human health when the tiny abrasive fibers are inhaled into the lungs where they can damage the lung tissue. This seems to be exacerbated by cigarette smoking and the resulting diseases are mesothelioma and lung cancer.

In general, if you are buying a house older than 1980, you can assume it probably contains at least some asbestos.

Board-Up Services

4/24/2018 (Permalink)

SERVPRO of El Monte can board-up your home or business for most any cause, like the ones listed below. Board-ups will help secure and protect your property.  Board-ups also will also assist in defending your property from more damage due to severe weather. Did you know, most insurance policies require that the Property Owners and Renters to protect their property against secondary damage?  This is damage that occurs because of a person not taking proper actions after the first damage occurs to secure the property.  If Owners or Renters are found to be negligent, the secondary damage might not be covered by insurance.

Board-Up Services may be necessary after...

  • Smoke & Fire Damage
  • Water Damage
  • Flood Damage
  • Extreme Weather Damage
  • Natural Disasters
  • Break-Ins
  • Vandalism
  • Auto Accidents

Having your property damaged in any circumstance can be a very stressful experience. SERVPRO of El Monte specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions? Call Us 24/7 – (626)618-6215

Wildfire Damage Event

4/24/2018 (Permalink)

The wildfires here in Southern California increase their impact because the Santa Ana winds add fuel to the devastating blazes that have encroached upon our area. According to the New York Times, fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations closed hundreds of schools and forced 200,000 of our neighbors to seek safety. The “Thomas Fire” in the Ventura area continued to burn with the aid of strong winds. This fire caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. The Santa Ana winds that enabled the fires to rapidly increase their reach can have speeds more than 60 miles per hour. The National Weather Service had warned of “very rapid-fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. Ready to help here at SERVPRO of El Monte we monitored this wildfire situation closely. Our thoughts are with those neighbors who were put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of El Monte is Here to Help®. 

SERVPRO of El Monte specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Understanding Mold in El Monte

4/24/2018 (Permalink)

Take Precautions

SERVPRO® of El Monte handles water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when moisture has been affecting an environment for a long period of time. If your property has sustained a recent water damage, it is vital to have water removed and the structure dried promptly.

If you have experienced an ongoing moisture problem in the building, it is important to be alert to the following factors:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might indicate previous mold growth.
  • Excessive humidity.

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental professional to inspect the building for mold growth and water damage problems.

Help Has Arrived 

The SERVPRO of El Monte professional will arrive on-site alert, looking for any visible signs of mold. In the event mold is found, a technician will recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed. You will also be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. 

Smoke Residue

4/23/2018 (Permalink)

We have extensive experience handling the complexities of repairing the damage. SERVPRO of El Monte will check for water damage that may occur because of firefighting equipment, and residue left and ensure that there’s no odor left behind. Below are examples and a little definition of what kind of residues you might encounter after a fire.

Dry Smoke

Dry smoke residue results from a fast burning and high-temperature fire. Dry smoke will create smoke damage that is thin, dry, and powdery. Dry smoke damage is often times easier to clean.

Wet Smoke

Wet smoke residue results from a lower temperature or smoldering fire; it has a pungent odor and a sticky, smeary texture. These types of fires produce fewer flames but create a great deal of smoke.

Protein Smoke

Protein smoke residue is essentially invisible and can discolor paints, varnishes, and other finishes. Although protein smoke residue is invisible, it has an extremely strong and pungent odor.

Fuel Oil Smoke

Results from furnace smoke from duct returns in ventilation system and causes dangerous oily soot. Fuel oil smoke damage creates a very strong odor and can completely destroy upholstered items such as couches and mattresses. This residue can be relatively sticky and difficult to clean.

Fire Extinguisher Residue

Fire extinguisher residue mainly come from chemical fire extinguishers. Clean up is generally an easy but can vary.

SERVPRO of El Monte uses specialized equipment to handle the job. This includes chemical disinfectants, odor removers, bacteria treatments, moisture drying tools, air cleaners, and other products designed to target issues like soot and smoke.

IICRC Certified Firm

4/12/2018 (Permalink)

We are an IICRC Certified Firm

SERVPRO of El Monte is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of El Monte

SERVPRO of El Monte specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Earthquake Preparedness – Tips for El Monte Homeowners

4/5/2018 (Permalink)

Making your Home earthquake ready can greatly reduce the risk of further damages caused by an earthquake such as fire and water damage. These preventative measures can mean saving huge amounts of money in repairs but more importantly the safety and protection of family, personal belongings and property.

Consider this…

Since most water and gas lines are rigid, they can be ripped from their connection points during an earthquake. The outcome could not only be serious damage to your property but also injury to you and others.

A common method to prevent broken water and gas lines is to have flexible connection pipes installed between appliances and their supply lines. The same technique can be used for other appliances, such as a water heater, clothes dryer, stove or gas furnace. Typically, a licensed contractor can perform this service without much difficulty.

Benefits of Using This Mitigation Strategy

  • Helps to prevent tearing of water and gas lines from their connections
  • Helps to prevent serious damage to a structure
  • Helps to prevent explosions or fires
  • Helps to prevent personal injuries 

Tips

Keep these points in mind when you have flexible connections installed:

  • It is important to know where your gas, power, and water line shut offs are located and how to turn them off. A gas leak could create an explosion which could cause more damage than the earthquake itself. 
  • Modifications to the plumbing and gas lines in your property must be done by a licensed contractor, who will ensure that the work is done properly and in compliance with all applicable codes. This is key for your safety.
  • A flexible connection will help protect against a small amount of movement but is not designed to function when the appliance it is connected to moves extensively or falls. Consider anchoring the appliance to the floor or wall.

When a disaster strikes SERVPRO of El Monte has the training, experience, and equipment to make it “Like it never even happened.”

SERVPRO of El Monte is a 24 Hour Emergency Water Damage Service

5/3/2017 (Permalink)

SERVPRO of Monrovia provides 24 hour fire and water damage restoration service in El Monte.

SERVPRO of El Monte is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 
626-618-6215

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of El Monte has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of El Monte

SERVPRO of El Monte specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit El Monte, SERVPRO is ready!

5/3/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Los Angeles County

SERVPRO of El Monte specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit El Monte, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams http://www.SERVPROelmonte.com/disaster-recovery that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (626)618-6215

Restoring Your El Monte Commercial Property After A Water Damage Event

5/3/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Los Angeles County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of El Monte

SERVPRO of El Monte specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

LEAD PAINT

1/4/2017 (Permalink)

Its the Law


The Environmental Protection Agency (EPA) requires firms performing renovation, repair, and painting projects that disturb lead-based paint in Pre-1978 homes, child care facility and schools be certified by the EPA. These firms also must use certified renovators who are trained by EPA-approved training Providers to follow lead-safe work practices. SERVPRO of El Monte abides by these best practices in order to fullfill our customers needs and to keep our associates safe. We will gladly source out any lead or abestos situations and proceed as necessary when faced with these issues. It is our goal and mission to take care of our customers in a safe and timely manner. With this being said, you can put your complete trust that SERVPRO of El Monte will meet your expectations whether it be water damage, fire damage, mold remediation, and many other services that require special attention. 

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