What our Customers say...
Water Damage Testimonials
Went really well. Did a very clean job. Would definitely recommend again. Everything is all good with their work.
Homero is the best! He was professional, responsive, thorough and did a great job when we had our downstairs flooded by a defective kitchen sink faucet. I can't say enough good things about him and his crew, I will not hesitate to recommend or use them again! Thank you so much Homero!
I can't imagine giving this company less than 5 stars. If I had 10 stars to give, I'd gladly do it. We had a pipe burst and the entire first floor of our house was damaged including wood floor, carpet, and walls. It couldn't have come at a worse time in our lives and I didn't know where to turn. I called several companies who gave me the runaround, until I got ahold of Homero (definitely Divine intervention) who came out late in the evening on a Friday night. He assessed the situation, immediately for the water flow stopped, and reassured me everything would be ok.
From that point Homero and his team did the rest, including handling insurance claims for two different companies (HOA and personal). Homero even personally helped me shop for new flooring!
What could have been a disaster turned out to be nothing more than an inconvenience, thanks to the amazing care of Homero and his team.
They had a motto on the side of their truck that said "Like it never happened". That's not entirely true because they left my house BETTER than before it happened! Thank you Homero and SERVPRO!
I'm so impressed with the quick emergency service I received after black water backed up in our home 3 months ago. They arrived immediately and went into action, overnight the water was removed and the area was dried with a ton of fans. They removed all the furniture and stored it and wrapped all our knick knocks and valuables to perfection.
Today 3 months later they brought everything back in perfect condition. They are so professional and courteous. Definitely a five star for these guys!!!!
SERVPRO was very fast responding to my emergency. I never felt insecure and was always at ease.
I had a prompt response to my original call. A prompt setup, and the technicians were there when they said they were going to be there. The technicians also cleaned after every day they were there. Communication was very good between the Office myself( the landlord) and the tenants who had the problem.
SERVPRO is awesome, I can always count on them to help my clients:)
Really nice group of office people who have a big drive to help the community and do a great job on site. I spoke with one of the Project Managers and he was most helpful in helping me figure out a few things within the industry. These guys sound legit and like they know what they are doing. I'd give them a shot.
"I had a flood in my basement, SERVPRO® of Monrovia came the next morning. I found them to be very professional and thorough. They explained the process very well and got all of the mold out and also educated me on the dangers of mold. They left it dry and in very clean condition. Courteous and clean, they know their job well!
Homero and his team are very professional, trustworthy and has excellent quality of work. You will have peace of mind knowing you have a contractor that you can trust, they were working long hours during the week and on weekends to ensure that we finished the projects on time. I highly recommend SERVPRO of Monrovia, they stand by their mantra "Like it never even happened."