What our Customers say...
SERVPRO was a big help to us. The local SERVPRO is a great asset to our community. It was great to call and have people come over in less than 10 min. They were so close to our apartment building. We had a terrible rain storm and the roof got really damaged. The roof was really old and it hadn't been replaced in a very long time. They were able to build a large tarp over the complex while the rain was still going on. They took down the tarp and started the reconstruction of the damaged roof. They got a roofing company to come out and finish the construction of the new roof. It was great to see how fast they worked. They really had our best interest at hand. Thank you guys.
The supervision was wonderful, they kept me informed throughout the process.
We had some mold in our building and we called SERVPRO. They were a great team to work with. We didn't know we had mold until we called a plumber to fix a broken pipe. The plumber had to open the wall where the pipe was and noticed all the mold. We called SERVPRO and they came out and removed it all. They even had a company come out to test for mold before and after the process. They were great.
We had SERVPRO come in and take care of the water damage caused by a bathroom leak. They extracted all the water and took out the damaged carpets. They worked after business hours so we could stay open. I was impressed at how quickly they worked. These guys are great.
We are so glad we called SERVPRO. We run a small restaurant in El Monte and we discovered Mold in the bathroom. We didn't realize that our sprinkler system was flooding the floor near the entrance and water had been seeping into the walls. We didn't know what to do to solve our problem, an employee told us to call SERVPRO. We were able to get our insurance rep to come out and they also told us to call SERVPRO. They were able to get the job done quickly, we only had to close our doors for a few days.
The team/crew of SERVPRO of El Monte did a great job and completed it on time as promised. With my observation of some services not probably completed, the project leader, immediately rectified the problem. They also went beyond their scope of job contract to assist in replacing a broken microwave door.