What our Customers say...

Storm Damage Testimonials

The Saddle tree fire in Sylmar was an unfortunate moment. We were lucky. In spite of some heavy smoke & ash damage, we were able to still have our home.
Some friends recommend Homero from SERVPRO. Homero showed up the same day he was called and had information and tips that were very beneficial in dealing with our insurance company. Mike and Ben were part of the crew doing most of the work in our home. Mike and Ben kept me informed of what work would be done from one day to the next. This made it easy to make arrangements for our dogs to be kept out of the way while they cleaned up outside. Mike and Ben were also aware that we recently remodeled and were very careful in our home while performing their job. They made sure there was no evidence of them being in our home. They work clean and safe as a team.
Thank you Homero, Mike and Ben for helping me and my family get our home sparkling clean and back to normal again. The advice from Homero and the clean, organized work by Mike and Ben made an unfortunate situation not so unfortunate. Thank you again.

We had a really bad scare last year with the Malibu fires. We don't want to experience that ever again. We called SERVPRO to come out and clean our house. They did an amzing job. The smoke damage was so overwhelming. We didn't lose our home, but we did get a heavy coat of black smoke stains. SERVPRO took every window screen out and had them cleaned on site. They had all sorts of ladders in the house, they really got all the corners. They had all of our carpets cleaned on site too. They really went beyond the job. We don't want to experience this again, but we were happy to have been helped by SERVPRO. 

We have family in North Carolina and we did not know what to do when they called us for help. We immediately called SERVPRO and asked for advice. They were able to contact a local SERVPRO in the area that our family lives in and they went out to extract all the water in their home. It was great that they were able to help. 

We experienced smoke damage from the Malibu fires last year. We had SERVPRO come out to help us. They cleaned all the smoke damage that made our house look awful. They had a great crew. They worked everyday until the smoke stains were gone.

We get a lot of snow in Chicago! and we also get a lot of pipes that freeze and burst We expect it every year and every year we know who to call. SERVPRO is the most experienced with storm damages. We couldn't trust anyone else. The team arrived early in the morning and crawled under the house to see what kind of damage occurred. They had to remove the floor from my bathroom and placed heating equipment. It made my house extra warm. They worked for a very long time and finished all the work and repairs within a week. They know what they're doing!

The men who worked on my place the past two days, especially the man who was here mostly by himself showed a level of professionalism one rarely sees nowadays. He was informative, answered all my questions, explained everything to me so I could understand, and worked so hard for 10 hours straight. They just left and even though I must repair so much from my leakage, they did a thorough job. I know you guys are from California and have worked tirelessly lately without much rest. I greatly appreciate all the hard work done. Thank you very much.