One of the most common questions asked to us when we arrive to a disaster site is, "Okay I understand there is a problem here, but how much will it be?" Unfortunately, due to the nature of water and mold, doing the work is inevitable. As a franchise with a very great reputation, we want to make sure that both sides are treated fairly.
Xactimate is the estimating software that SERVPRO and our insurance partners use. It is the most trusted software in the industry. We calculate the cost of the project by sketching the area on site, and then inputting very detailed line items and descriptions of the charges. We do not select the price. It is an industry standard which ensures fairness to our clients.