Let's say it together : REMEDIATION
What does remediation even mean? Here is the definition given online :
the action of remedying something, in particular of reversing or stopping environmental damage.
The key words there are REVERSING or STOPPING environmental damage. When we get a call about mold we know that we have to stop any more mold from producing. We are not there to only cut out pieces of mold but to solve the problem from ever happening again. The thing about mold is that you never see the whole picture. Specks of mold on the surface could mean an ocean of mold under a surface. Our job is to get everything above and under any surface. We don’t just clean up mold, we stop it from growing and reverse the environmental effects it has caused.